Understand quotes and credits
Separate the price of a generation, account balance, a payment and a delivered video before submitting.
The short answer
The complete quote describes one submission with its current settings. Your credit balance describes what you can spend. A purchase, an accepted task and a playable delivered video are different records.
In this guide
At a glance
| Review point | What to check |
|---|---|
| Read the settings beside the quote | Compare the same model, duration and output format. |
| Separate site credits from supplier costs | Different units answer different questions. |
| Read pack and subscription terms | Allowances and expiry depend on the actual product. |
| Inspect an unresolved task before trying again | Keep the original task and its credit record connected. |
| Use savings advice only when it applies | A lower-resolution option must be genuinely supported. |
Read the settings beside the quote
Before submitting, check the model, resolution, duration, aspect ratio and any included preparation or processing steps. A changed setting can produce a different total.
Do not compare two credit figures as if only resolution changed when the model or workflow also differs.
Separate site credits from supplier costs
Site credits are the unit shown to the account holder. Supplier points, cash charges and storage costs belong to the service’s internal cost records and are not interchangeable with that balance.
A displayed quote is not evidence that a supplier was charged or that a finished video already exists.
Read pack and subscription terms
Review the selected product’s price, credit allowance, billing interval and expiry rules. One-time packs and recurring plans can have different conditions.
The maximum number of attempts at current settings can be estimated from allowance divided by the full quote. It is not a guarantee of a particular artistic result.
Inspect an unresolved task before trying again
If a submission response is unclear, check the work and balance records first. Repeatedly generating the same idea can create separate chargeable attempts.
A credit return after a failed task and a cash refund for a purchase are different processes. Follow the policy and the original record for each.
Use savings advice only when it applies
Compare identical parameters except the intended change. A 480p plus upscale route only saves credits when both steps are available and their complete total is lower.
If that route is unavailable for the selected model, choose from the current supported controls. Enlarging a player is not video upscaling.
Questions about this task
No. A purchase changes eligible account rights; a generation still needs its own valid input, quote and submission.